Gone are the days of long phone calls and emailed screenshots. Our Video Interaction solution lets customers start a live video chat with agents to get real-time personalized service.
Connect Instantly
Video Interaction is completely web-based and designed for mobile phones, meaning customers don’t need to hassle with downloads. Once they click your link, you’ll both be connected.
With our video API, problems can be diagnosed or solved remotely, you’ll save time, reduce waste, create efficiencies, and streamline processes — all because agents aren’t running all over town.
Whether an expert is advising a field agent or an insurance adjuster is filing a claim, our live Video Interaction tool lets doctors, teachers, field agents, and customer support teams solve issues in the moment customers need help most.
Just because you can’t be on-site, doesn’t mean you can’t be there. Our Video Interaction platform improves customer service, provides assistance, and builds trust face-to-face.