Have more productive

conversations with your customers.

Engage your customers on multiple chat apps like

WhatsApp, Facebook Messenger, Viber, WeChat and more.

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There are so many Chat Apps. We streamline them all.

Customers should always have the same experience with your business, regardless of how you contact them. 8x8 Chat Apps API helps you deliver outstanding omnichannel customer service and reach your customers wherever they are. Whether your customers prefer Facebook Messenger or WeChat, our Chat Apps API lets you manage them all from one place.

Send rich content to your customers
Have real conversations with your customers
Superior delivery

Give people what they need, when they need it.

Sometimes, it's easier to send a picture or a video than to type an email or fill out a form. Chat Apps like Facebook Messenger let you share rich content like videos or screenshots to help you solve problems faster.

Communication should go both ways.

SMS is great for delivering alerts or notifications; not so much for having a real conversation. Chat Apps allow customers to message, ask questions and request for additional information in a more natural way.

Notifications with more impact.

Read receipts let you know which notifications are getting opened and our fallback system ensures deliverability — all to help your messages get better results.

Simplify how you offer various Chat App channels.

Being everywhere your customers are shouldn't mean managing tons of channels separately. Our Chat Apps API makes it easy to streamline multiple apps so you can provide more channels to your customers - including Facebook Messenger, Viber, and WeChat.